- Information Collected
- Cookies And Similar Technologies
- Authorized Third Parties
- Use Of Information
- Information Sharing With Third Parties
- Children's Information
- Access To Your Account Information And Preferences
- Confidentiality And Security
- Third Party Sites
- Your Privacy Rights
- Questions And Suggestions
1. INFORMATION COLLECTED
We collect personal information when you register with our brand via our website or mobile site and when you use any of our products or services. Personal information is any information about you that is personally identifiable, such as your name, address, email address or phone number, Facebook Connect sign-in information (if applicable), and any other information that is not otherwise publicly available.
Your account includes an address book, which you can use to store email addresses of friends and family, and those emails are personal information.
Our third-party service providers or we may also collect information relating to your devices, including your device model, operating system, browser type, unique device identifier, IP address, mobile phone number, mobile network carrier, location, and event information (such as application installations).
If you order products or pay for services, we will need your shipping address, billing name and address, as well as your credit card number and expiration date
If you tag yourself, friends, family, or others in pictures, we may use facial recognition technology to help you tag and organize your pictures. These tags are based on the information you have provided to us and your recognition of individuals in certain photos. Using this information, we may suggest tags for your other photos. By using this tagging feature, you consent to receiving these suggestions. You, and not Faces Canada, are responsible for any tags you create.
2. COOKIES AND SIMILAR TECHNOLOGIES
Cookies, for example, are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. They make it possible for us to store the contents of your shopping cart until you are ready to check out, recognize your browser when you visit and provide you with information about products that interest you. By doing this, we can personalize your return visits and save you time during checkout. It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to enjoy the benefits of being a registered user; your browser must be set to accept cookies.
3. AUTHORIZED THIRD PARTIES
We use third-party service providers to serve ads on our behalf across the Internet and sometimes on our Sites and Apps. They may collect anonymous information about your visits to our Sites and Apps and your interaction with our products and services. They may also use information about your visits to our Sites and Apps and other sites and mobile applications to target ads for products and services. For instance, they may collect web log data from you (such as IP address and information about your browser or operating system) or place or recognize a unique cookie on your browser to enable you to receive customized ads. Through this process, demographic or other interest data may be associated with your browser or device in a non-personally identifiable manner. No personally identifiable information is collected in this process. They do not know the name, address, email address, phone number or any personally identifiable information about the user.
4. USE OF INFORMATION
We use your information for the following general purposes: to fulfil your requests for products and services, administrative purposes, to improve our services, to customize the advertising and content you see, to contact you, and for internal business purposes. We use third party information you provide to us solely to provide services you specifically request.
If you use one of our referral programs to refer any of our family of brands to your friends and family, we will use their email addresses to send your invitation.
Your accounts may also contain a calendar where you can store birthdays, anniversaries, and other key dates and details about friends and family. You can use this information to help keep in touch with friends and family on important dates. We may send you email reminders of the personalized dates you have entered in this calendar. Reminder information is highly confidential and will not be shared with any third parties.
When you add personal messages to your products, an order-processing representative may view your message. However, third parties are not allowed to view or use this information.
We use anonymous information, such as that pertaining to web or mobile pages you have viewed, in order to analyse trends, track user's movements, provide a better user experience and gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally. See "Authorized Third Parties."
5. INFORMATION SHARING WITH THIRD PARTIES
From time to time we share the personal information we collect with trusted companies who work with or on behalf of us. We may share personal information within our family of brands. We may also combine personal information with publicly available information and information we receive from or cross-reference with our partners. These companies may use your personal information to enhance and personalize your shopping experience with us, to communicate with you about products and events that may be of interest to you and for other promotional purposes. Information sharing allows us to introduce new resources based on your interests and needs. With that in mind, when you purchase an item, your customer information may be shared with other select companies whose products and services you may find useful and those select companies will handle, store, retain, use, share and access personal information in accordance with their own privacy policies, and we disclaim any and all liability relating thereto.
Every now and then, we will invite customers to take part in surveys, promotions, contests and sweepstakes. The information we collect from these surveys, promotions, contests and sweepstakes may be matched with individual customer accounts and used by our family of brands to improve your overall customer experience, and may be shared with select third parties
If you log in through Facebook Connect, information you provide to us may be shared with Facebook.
6. CHILDREN'S INFORMATION
Our Sites and Apps are not intended for children, and we will not knowingly collect personally identifiable information from children. If we become aware that a subscriber is under the age of 13, we will remove their personally identifiable information from our files.
7. ACCESS TO YOUR ACCOUNT INFORMATION AND PREFERENCES
You have the right and ability to edit your member account information on our Sites and Apps at any time. You can opt in or out of receiving future communications from us about special offers and new product information, you can unsubscribe by following instructions contained in the messages you receive, or you can change your marketing preferences by contacting us through the Contact Us page of any of our brands. We do reserve the right to send you certain communications relating to the services we provide, such as service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.
8. CONFIDENTIALITY AND SECURITY
We use a secure server (SSL) to encrypt your personal financial information. We use other physical, electronic and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information.
9. THIRD PARTY SITES
10. YOUR PRIVACY RIGHTS
Your rights in relation to your personal data how it is have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “contact us” form on our website.
11. QUESTIONS AND SUGGESTIONS